User Onboarding

Your in-depth guide on the different types of TTV and why they're so important for user onboarding.

Your always-updated list of the best user onboarding tools on the market. Jump in and start building the...

How to make this key UI design pattern work well for your users

Best practice tips and a simple process for onboarding success.

If you think user onboarding means giving new users a product walkthrough, then you’ve got it wrong. Instead, employ self-service product discovery to drive better user engagement and product success.

How to go beyond NPS to obtain user input that creates a better product

A mix of product tours, live chat and documentation enable user onboarding. Here's how to set that up.

Eight factors to consider for SaaS welcome emails - with examples

A clearer definition, with examples, to help frame your approach to user onboarding

This new mindset will help drive better conversion of new users

Use these simple principles to build effective and lovable product tours

How to keep new users from quitting and never coming back

Intercom uses product tours for user onboarding and you should too!

Make your user onboarding emails stand out with these best practices

Everyone agrees Slack has great onboarding, and here's how you can replicate it for your own product!

The secret and goal of any great user onboarding flow!

How to apply Nir Eyal's Hook Model to your user onboarding flows

A simple & easy to follow framework to help you launch your user onboarding in just a few days.

Five easy ways to improve your product's trial experience without needing your engineers

Your product and marketing team can help drive up new user activation and retention.

Staring back blankly at a new user isn't very welcoming -- here's what to do instead.

The key lessons from brick-and-mortar expertise on how to engage new visitors.

The tools that we leverage to drive a more contextual and effective first-time user experience.

We interviewed user onboarding practitioners at top companies and this is their advice.

Great onboarding isn't just great design; here's how to create the framework for success.

Find out why Pokémon GO's technology, timing and user experience are a recipe for global domination.

Find out how LinkedIn teaches their users how to use their powerful (and sometimes overwhelming) business...

Pinterest recently update their first time user experience, we were all really impressed. Check out what's...

Don't just use emails to onboard your users. Here is our breakdown of how and when to the different channels.

Don’t send your users away by boring them with the how! Instead focus on why to stimulate their own...

Listening and responding to customers builds strong brand relationship and creates an open stream of...

I think and talk about user onboarding every single day (even the weekends) and hate it when people dismiss...