Chameleon Blog

Combine self-service help and automated support to focus on the requests that matter most.

If you think user onboarding means giving new users a product walkthrough, then you’ve got it wrong. Instead, employ self-service product discovery to drive better user engagement and product success.

A mix of product tours, live chat and documentation enable user onboarding. Here's how to set that up.

A history of self-serve support, and a look at the replacements for old school docs

How to reduce user frustration and the strain on your support team.

Self-service is key to reducing support costs and helping more users succeed

Having help content is not enough; you need to deliver it effectively.