website linkedin check profile medium twitter instagram angellist mail dribble github pinterest facebook menu down left right add-to-list plus

The best Microsurveys have a 92% response rate – discover how to recreate their success in our Benchmark Report. Download the study.

Chameleon
  • Products
    Launchers
    Highly customizable in-product widgets
    Microsurveys
    Contextual and targeted in-product surveys
    Tooltips
    Tooltips provide in-line help to unblock users
    Tours
    Powerful flows for guidance and launches
  • Customers
  • Pricing
  • Expertise
    Blog Use Cases Product Marketing Inspiration
  • Sign In
  • Sign Up Free
Blog

Self-Serve Support

Free in-product marketing mini-course. Get lesson 1 of 6 right now 💌

We use your email to send you new blog posts and product updates.
User Onboarding PLG Feature Engagement Product Marketing Self-Serve Support Continuous Feedback
User Onboarding PLG Feature Engagement Product Marketing Self-Serve Support Continuous Feedback

Are You Really Customer-Centric? How to Always Put Your Users First

Customer-centricity is more than just listening to customers. We'll take you through the whys and hows...

Read More
Measuring Customer Retention
Measuring Customer Retention: A Deep Dive Into The Essential Metrics

Customer retention strategies are tricky waters to navigate. Learn the best metrics to learn, track, and...

Customer Engagement: Keeping Users Around For The Long Haul

What really makes a brand powerful? It all comes down to human relationships. Relationships with your...

Why Every SaaS Company Needs Self Service + Automated Support

Combine self-service help and automated support to focus on the requests that matter most.

Self-Service Help for User Onboarding is Lower Risk & Higher Reward

If you think user onboarding means giving new users a product walkthrough, then you’ve got it wrong. Instead, employ self-service product discovery to drive better user engagement and product success.

How Live Chat Enables SaaS User Onboarding

A mix of product tours, live chat and documentation enable user onboarding. Here's how to set that up.

Software Documentation: Why No One Reads The Manual And What To Do

A history of self-serve support, and a look at the replacements for old school docs

Build Checklists, Release Logs, and More with Launchers

Launchers are flexible in-product menus which allow users to take tours at their own pace, enabling...

Read More
Proactive Support: How to Help Users Before They Ask

How to reduce user frustration and the strain on your support team.

How to Build Better Self-Serve Help with Chameleon

Self-service is key to reducing support costs and helping more users succeed

How to Sunset a Feature to Drive Engagement

To keep a product healthy, you need to trim features. When you do, off-board users to increase engagement.

Read More
The Two Types of Help Your Users Need

Having help content is not enough; you need to deliver it effectively.

Products

  • Microsurveys
  • Launchers
  • Tours
  • Tooltips

Features

  • Styling
  • Analytics
  • Templates
  • Goals
  • A/B Testing
  • Checklists

Resources

  • Get Help
  • Quickstart Videos
  • Blog
  • Inspiration
  • Submit Guest Post
  • System Status

Company

  • About
  • Jobs
  • Privacy
  • Terms

Get the best updates in your inbox

Infrequent emails with the best content and product updates

twitter facebook linkedin

© 2021 Chameleon Intelligent Tech, Inc.