What's new at Chameleon?

Feature updates, bug fixes, and improvements to make onboarding delightful

๐ŸŽ New features
โœจ Product improvements
๐Ÿ› Bug fixes

November 25th, 2021

๐ŸŽ New progress indicator designs: In addition to breadcrumbs and text, you can now add a progress bar, progress โ€œlinksโ€, or chains. See why progress indicators are effective, and learn about other best practices for Tours here.

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๐ŸŽ Installation improvements: You can now install Chameleon in your product using Segment, Google Tag Manager, npm, or Javascript before starting a trial. This enables you to see what Chameleon looks like inside your product โ€“ then when you're ready, start your free trial to show Experiences to your users. A redesigned UX clearly demonstrates how to correctly set up Chameleon for your stack.

โœจ New overall Microsurveys performance chart added to the Dashboard: Conduct big-picture analysis of your Microsurveys at a glance with our updated performance chart. View total start and completion rates for all Microsurveys to ensure you're optimizing feedback collection.

โœจ More filtering options available for Experiences in the Dashboard: Filter by Last seen, Last Edited, Create Date, and more to save time and stay focused while managing Experiences.

โœจ Now use keyboard shortcuts (e.g. Return) within the Dashboard modals: Navigate naturally through Chameleon using common keyboard shortcuts.

๐Ÿ› Enter/Return now allowed within custom CSS input in the Builder.

๐Ÿ› Typeforms now load correctly in React apps.

๐Ÿ› A single URL rule that's added to Steps can now be removed.

November 11th, 2021

โœจ Clearer UX for setting "success action" for any Launchers Item. This also includes new options to set success as "Tour Completed" alongside "Tour Started" as well as, "Microsurvey Completed" alongside "Microsurvey Seen". More on understanding Launcher items here.

โœจ Non-published Tours can now be included when building a Launcher: This makes it so much easier to set up a Launcher before publishing the Tour(s) it contains.

โœจ Element selection improvements: When selecting an element where multiple match, we'll automatically specifically select the one you choose instead of just the first from the list of matches.

โœจ Deactivated or Deleted Tours immediately removed: Previously if a user had already started a Tour they would be able to complete this Tour (including at a later date) even if the Tour was subsequently de-activated or deleted. We've now improved our syncing so that if you deactivate a Tour it will immediately be disabled and unavailable to users, so you have the best control over what a user can and cannot see.

โœจ More Segments improvements: In user preview, you can now see which Segments a user is a member of at a glance.

๐Ÿ› Fixed a bug that prevented Microsurveys Question Steps being skipped due to Element Rules.

๐Ÿ› Microsurvey responses were being sent twice to Slack โ€“ they now send as expected.

October 27th, 2021

๐ŸŽ Alternative progress indicator for Tours: Progress indicators for Tours, such as breadcrumbs or step numbering, have had a makeover ๐Ÿ’–. Adjust the placement of the progress indicator within your step, and choose different designs between breadcrumbs, numbers, chain link (new!) and a progress bar (new!).

โœจ More filtering options for Experience tables: There's more options to filter all of your Experiences. Filter by last seen, completion rate, and who was last to edit each Experience. Try it out in your Dashboard.

โœจ Heaps of segmentation UX improvements: We've been working hard to create the best experience for your Segments. Head to the Dashboard to see a clearer error state when a segmentation filter is left incomplete, a more interactive experience in your tables, and easier to use filters that are quicker to create.

October 13th, 2021

๐ŸŽ Timed dismiss for Tours: Animated dismiss timers, previously available only for the final "thank you" step of Microsurveys, are now also available for Tour steps. Put the pressure on by adding an animated dismiss timer to your steps that will automatically close the step after a time limit of your choosing. Try it on your next Tour.

โœจ Microsurvey recurrence now by user: Previously, a Microsurvey set to recur after a particular period (e.g. every quarter) would recur for all users each quarter. That could mean that if a user hadn't logged in for a quarter, they might see it twice (for the prior and the current quarter.) However, we've now revamped this so that recurrence is calculated for each individual user. This means that users will not see recurring Experiences back-to-back, as the recurrence interval will be followed for each person separately.

โœจ Improved user summary views: You can now more easily view information about any specific user from within your Chameleon Dashboard. Updates include which Segments they are part of, which Experiences they've seen or will be seeing, and what their Microsurvey responses are. Try it out!

Chameleon segments slide out to view user data

โœจ Segmentation UI improvements: We're continuing to improve how you can create and manage audiences: you can now hit "Enter" on your keyboard to complete a filter; cleaner visuals inside the table; and a clearer confirmation modal when deleting Microsurvey responses from within a user's summary view.

โœจ Add corner radius adjuster to Tooltips: Smooth out the corners of your Tooltips with the corner radius adjuster!

๐Ÿ› "After" and "Before" filters not saving correctly: We discovered an issue where these filters were not saving correctly and fixed to ensure they now do save as intended!

September 29th, 2021

๐ŸŽ Weโ€™re SOC 2 certified! Weโ€™re proud to share that we received SOC 2 Type II certification; weโ€™ve been audited across over ~190 controls over multiple months to verify our security systems and policies meet best-in-class standards, without exception. Discover what this means for you and your users going forward in this announcement.

soc 2 chameleon trust wheel

๐ŸŽ Installation now available through npm: npm is basically an app store for applications using Node (most modern SaaS apps) and now Chameleon is available in it to download and install easily. You can view this directly on our Installation page where there is now a third option (in addition to our prior "JS" and "Segment.com" options).

โœจ Automatic โ€œmarked as completedโ€ for Launchers: Launchers with checklist items will now monitor if a user has already completed the success definition for a given item, and if so, already check it or mark it as "complete" even if the user doesn't click on the item.

โœจ The Playground has had an update! We've made a very simple "app" with clear instructions for each Experience you can try, so you can get right to building and playing. Take it for a spin!

โœจ Improving the Builder experience: We're continuously making the Builder faster and smoother to work with. Now, when toggling between Edit and Preview mode, the Builder will now remember the last panel you were using while editing.

๐Ÿ› Sorting tables in the Dashboard by columns that contain numeric values now works as expected e.g. with NPS survey responses.

๐Ÿ› Fixed an issue where, when in Preview mode, the Builder did not allow you to skip the timer when previewing a Tour step with a timed delay.

September 15th, 2021

๐ŸŽ Advanced filtering for Segments: Need to really fine-tune your Segments through complex filtering? Say no more! Grouped Filters are now available for building your Segments. Previously, you could create filters in an "A and B and C" or "A or B or C" format. Now, you can create "(A and B) or C" or "(A or B) and C" filters. The possibilities are endless!

๐ŸŽ More media for Microsurveys: You can now add media to the first step of Microsurveys. Give it a go and add a video, GIF, or image โ€“ make your Microsurveys pop!

new slideout experience for Microsurvey responses

โœจ Slide-outs for Microsurvey responses: Want to see how individual users responded to all your different Microsurveys? Now you can! Click on any user in your Segments tabs to open the slide-out about them, where you will now be able to review their responses to Microsurveys.

new slideout experience for Microsurvey responses

โœจ Allow Active Experiences to be archived: Even more improvements to organizing your Experiences! You can now archive active Experiences. Archiving an active Experience will also deactivate and unpublish it.

โœจ Segmentation based on Dropdown Microsurvey responses: You can now create filters and build Segments based on how your users have responded to your Dropdown Microsurveys

โœจ Restricted Segment deletion: When Roles are enabled in your account, Segments can now only be deleted by that Segment's author or any admin.

๐Ÿ› Accessibility for Microsurveys: Fixed an accessibility issue where Microsurveys were not able to be tabbed into and read by screen readers.

๐Ÿ› Tour โ€œunpublishโ€ bug: Fixed an issue where some Tours remained published even after being deactivated from the dashboard.

๐Ÿ› Fixed a few issues with auto-scroll behavior for Tours: If you set up an auto-scroll from one step to another (or back to a previous step) on the same page, there should now be a smooth scroll from one to the other.

๐Ÿ› Fixed an issue where the count of Experiences using a particular tag would be inaccurate after Experiences using that tag were deleted or duplicated.

August 31st, 2021

๐ŸŽ The new Builder is here: The Builder has had a major UI overhaul! All the ways to customize your Experiences are now on one menu called the Control Panel. This Control Panel also offers quick references to know if your Position, URL Rules, or Element Rules are matching (green) or not (red) based on your setup. Learn more about it here.

new control panel for Experiences

๐ŸŽ Updates for Segments:

  • When adding filters to define your Segments, change "and" to "or" between filters for more accurate audience targeting. Grouped filters are coming soon ๐Ÿ‘€
  • In any Segments tab, click on any user's name to learn more about them in a slide-out. You can review all of their Microsurvey responses, and soon review which Experiences they have or will be shown.
  • Quick actions to download a CSV of your Segment's data or to delete a Segment have been added to each Segment tab to the right of the top menu.
  • For customers with roles enabled, only Admins may delete Segments. A Member may delete a Segment they themselves created, but not others.

โœจ Custom properties for integrations: Adding custom properties to your integrations events can now be found on your Integrations page under Settings: We've moved it here from the side panel of the Builder.

โœจ UI improvements for data reporting: Your Dashboard data tables just got a lot roomier! Tables for Experiences, Segments and Data Management now take up more of your dashboard's width, giving you more space to review your data. We have more table improvements coming soon.

โœจ Element selector improvements: Our element selector will now identify React apps and drop the dynamic parts of class names, allowing for more reliable element selection.

๐Ÿ› On-page trigger icons will stay put: Fixed an issue where an on-page trigger icon would not remain fixed to the element to which it is anchored.

๐Ÿ› Launchers font size: Fixed an issue where increasing a Launcher's title size would not also increase the padding around it.

August 18th, 2021

โœจ Builder UI updates: The way you configure positioning, step design, element rules and more will have a new look in the next few days โ€“ meaning less clicks, more customization, and more precision. Learn more.

โœจ Updates to the Playground: The Playground has a fresh splash of color! Revisit your personal sandbox and watch our best practices videos to get the most out of Chameleon Experiences. Get started free!

๐ŸŽ Slide-outs for Segments: Your Segments data is now in your Dashboard, and you have more visibility over your usersโ€™ data by clicking on any userโ€™s name or ID to learn more about them. Weโ€™ve improved the language used in the filters on your Segments page, setting up filters to create a target audience is now more intuitive. Learn about creating a target audience here.

example of slideout with user data

๐ŸŽ New โ€œnot seen in 7 days" instant filter: If you have Experiences that haven't been seen in over 7 days, you now get an alert on your Experience pages. We've now introduced an instant filter button that will show you exactly which Experiences might need your attention.

โœจ Launchers positioning improvements: Your Launchers aren't limited to the bottom left or right of the screen anymore. You can now position any Launcher around any element in your app. Weโ€™ve also added more predefined icons for Launchers.

Launchers selection

โœจ More control over integrations: When disconnecting an integration, you'll now see a confirmation modal with information about what effects this action might have to avoid any accidental clicks!

โœจ New "relative to element" offset options: Tours and Tooltips now allow you to offset the positioning relative to the left, center, or right of the target element. This adds more ways to adjust the positioning of your Step, and better control over how the Step appears on mobile or responsive screens.

offset positioning for elements

๐Ÿ› Fixed an issue where copying and pasting a list of emails from a spreadsheet into a Segment filter would not add comma separation between each email.

๐Ÿ› Fixed an issue where "enabled" and "disabled" buttons in the Auto-scroll to Step panel were actually reversed.

August 3rd, 2021

๐ŸŽ Segments have moved to the Dashboard: Now you can easily access Segments from the left-hand menu in the Dashboard. This helps you review your targeted audiences, filters, and users more efficiently.

๐ŸŽ Segments page takes a tabbed approach: Visit the โ€œManage Segmentsโ€ tab and click on the โ€œShowโ€ icon of your favorite Segments to add them to your tab bar for easy access. You can also add descriptions to record the context of your Segments or how youโ€™re using them.

๐ŸŽ Filtering options in Segments, simplified: As you adjust your filters, youโ€™ll find much simpler filtering options with real-time updates of which users will be included. Now you can also change โ€œandโ€ to โ€œorโ€ between your filters to further narrow the segment (filter groups are coming soon!).

Intro to Segments in Your Dashboard - Chameleon

โœจ New Segment instantly available in the Builder: Now, if you want to add a new Segment from the Builder, youโ€™ll be redirected to your Dashboard. Each new Segment you create in the Dashboard will instantly be available in the Builder.

โœจ New way to navigate to Segments: Head to the โ€œManage Segmentsโ€ tab on the Segments page in your Dashboard to find all of your user segments. Click on the โ€œShow Tabโ€ to add your favorite Segments to your tab bar. You can rearrange tabs as you see fit, or close the ones you no longer use. You can always re-add them by going back to โ€œManage Segmentsโ€.

Next branches weโ€™re climbing ๐ŸŒฑ

  • Soon, youโ€™ll be able to click on any userโ€™s name in your Segments to get more details about them
  • Weโ€™re preparing a quick summary for Segments, too: By clicking on any Segment name throughout your Dashboard, youโ€™ll see a short summary, including applied filters and which Experiences use that Segment
  • The Builder is undergoing the first of many UI overhauls: Keep an eye out for an easier interface to access all your Experience config tools!

July 21st, 2021

๐ŸŽ Office Hours are back... and packed with more tips than ever! Our Technical Champion, Tiago, will host the first monthly event on Weds, Aug 4th. Weโ€™ll cover best practices for mobile Experiences, your Chameleon questions, and the upcoming roadmap. Save your spot!

๐ŸŽ Tour templates move to the topbar: Building Tours with your templates is faster than ever. Now when adding a new step, you'll see a drop-down of your available step templates. Pick the one you want and get building!

image of templates in the top bar

๐ŸŽ Element selection improvements: Our improved element selector allows you to fine-tune your selection with a clearer UI and new options to choose elements which "contain" an attribute rather than fit it exactly. You can also define which element within a hierarchy you'd like to select if manual selection isn't grabbing the exact one you want.

โœจ Customize your CSV downloads: Choose to include all user data or just the default, responses or events, and a time range of data for Microsurvey and Tour CSV downloads. Now available in your Dashboard.

โœจ New alert upon installation: We've added an alert in the Chameleon extension for times when no users can be identified on your current page, as this could signal a problem with your installation there. You can learn how to resolve installation issues here.

๐Ÿ› If you're editing an Experience which is anchored to an element that's not present on the current page, we now display a warning in the top bar with a link to resources on how to resolve.

Next branches weโ€™re climbing ๐ŸŒฑ

  • The Builder is getting a major UI refresh: Weโ€™re adding an all-in-one remote control for creating Experiencesโ€ฆ coming your way very soon ๐ŸŽฎ
  • Soon, Tooltip trigger icons will follow scrolling page elements butter smoothly
  • Weโ€™re updating Launcher widgets: Place one anywhere you want and adjust your Launcher's positioning around it
  • Quickly review Experiences which aren't receiving expected activity with upcoming โ€œinstant filtersโ€

July 6th, 2021

๐ŸŽ New help videos library: Chameleon newbie on your team? Need a referesher on button actions? Our growing collection of inspiration and tutorial videos is now easily accessible via your Dashboard. Click on "Get Help" and then look for our feature videos.

โœจ Launchers widget improvements: We've made a number of improvements to using widgets with Launchers. It's now easier to upload a custom widget and start adjusting your settings straight away, and our pre-made widget choices are now easier to navigate โ€“ so you can pick the one that works for you.

โœจ Microsurvey size improvements: We've reduced the minimum allowable width in Microsurveys, meaning that there's more customization options when you align your buttons vertically or want to adjust your Microsurvey size.


June 22nd, 2021

๐ŸŽ Launchers are changing: Items that are successfully completed will soon be marked as checked, even if not directly clicked on from the Launcher. Learn more here.

โœจ Queue your CSV downloads: Your CSV downloads will now queue one after another and arrive in your inbox in a timely manner. Our alert message at the top of the screen will inform you if you have a queued download.

โœจ Resolve your Experiencesโ€™ outstanding edits faster: You can now filter out Live and Edited experiences separately. If you want to review all Live Experiences at once (including those that have pending edits), you can filter by "Live" status. If you only want to see Experiences with pending edits, filter by "Edited."

โœจ Use markdown in dropdown Microsurvey items: You can now use bold, italic, and other markdown formatting in dropdown survey options.

โœจ Show granular Event "last seen" times: Hover over any timestamp in any table to get its exact value down to the second. We now also update event properties more frequently (every 15 minutes).

๐Ÿ› Fixed an issue where Mixpanel was not receiving Chameleon events.

๐Ÿ› Launchers' "Last seen" value was not being populated โ€“ this is now resolved.

๐Ÿ› If your targeted element disappears, it will no longer take your Tour step with it. View and fix any broken element connections by reviewing your Tours and adjusting each step as needed.

๐Ÿ› Fixed an issue where Tour goals were not being tracked upon publication.

June 3rd, 2021

๐ŸŽ Buttons and media are now available for your Tooltips to help users succeed in advanced parts of your product. Display helpful GIFs, direct users to help articles, or just show off your colors โ€“ give it a go!

๐ŸŽ Want users to book a meeting through Calendly, visit another page, or see a GIF of your product team jumping for joy? You can now add buttons and media to Microsurvey Thank You Steps too. Make a Microsurvey.

๐ŸŽ Set the dismiss on the Thank You Step of Microsurveys to either be timed (with an optional timer animation), or manual (the survey will remain open until the user closes it themselves). This is ideal if you'd like to share a video, let users schedule a call, or visit a help article.

๐ŸŽ The same tools you use to filter, sort, view, and tag your Tours are now available for your other Experiences. Itโ€™s never too late for a spring clean! See it in your Dashboard.

โœจ The icons to choose button actions for the last step of a Tour are now easier to understand.

โœจ You can now clearly define and edit an empty state for your Launchers when all items are completed. Choose to hide the Launcher entirely instead of showing an empty state.

May 20th, 2021

โœจ Faster, smoother filters: Filtering Experiences in your Dashboard is now faster, more intuitive, and takes up less space on your screen.

โœจ Consistent branding in Microsurveys: The color of the placeholder text in the comments step of your Microsurveys now matches the color of the rest of the survey, with a slightly lighter opacity. Similarly, the placeholder text (used in the comments step of your Microsurveys) now uses the same color as the body text, in a lowered opacity. This improves readability and keeps your Microsurveys looking on-brand.

โœจ Improved positioning for Launchers: You can now fine-tune the positioning of Launcher widgets along X and Y axis.

โœจ Updates to Microsurvey completions: Microsurveys which are answered but left incomplete by your users will still have their data sent through to any Webhooks or Zapier integrations, about 3 hours after the Microsurvey has been answered.

๐Ÿ› Fixed an issue where, when a divider line was added to a Launcher, the Launcher would not hide when all items were completed.

๐Ÿ› The custom icon for Launchers was not updating in real time. You should now instantly see a preview of your custom Launcher widget after uploading it.

๐Ÿ› Improved how accessibility keyboard commands interact with our Microsurveys; Hitting the esc key when focused on the input box should now first exit the input box before using esc again to fully close the survey.

๐Ÿ› The default styling of the Submit button on the Comments step of Microsurveys now matches that of the Survey step.

๐Ÿ› Fixed an issue where the color choices for dropdown Microsurveys could not be adjusted.

๐Ÿ› Any Dashboard alerts concerning Experiences which haven't been seen in more than 7 days should now have an accurate count of affected Experiences.

May 4th, 2021

โœจ Fine-tune your Rate Limiting: Rate Limiting can now be adjusted in 1, 2, and 4 hourly increments, in addition to our previous settings of daily, weekly, monthly, quarterly, half-year, and yearly. For Growth plan accounts with Roles in place, now only admins will be able to adjust Rate Limiting controls. Learn more about Rate Limiting.

โœจ Office hours with Pulkit: Starting May 12th, weโ€™ll be hosting a weekly Q&A session with our CEO and Co-founder, Pulkit โ€“ exclusively for Chameleon customers. Itโ€™s your chance to discover the best ways to leverage our products, learn more about recent updates, discuss our roadmap, debate the best reptiles ๐ŸฆŽ, or anything else. Add office hours to your calendar.

โœจ NB - Segments are moving to the Dashboard: This will give you a wider view of all your users and more intuitive tools to quickly create and manage your segments. See what it will look like.

๐Ÿ› The font size of the title and body copy should now correctly change independently.

๐Ÿ› Corrected how Markdown should render in Launcher links. You can use headers, bold and italic to customize your Launcher links.

๐Ÿ› Dismissing a Microsurvey at the comments step should no longer trigger the "Thank you" step. ๐Ÿ› Removing a component (e.g. a shroud) from any survey step should now correctly remove it from all other steps in the Microsurvey.

๐Ÿ› Fixed an issue where data charts for NPS surveys would disappear when a custom date range was chosen.

๐Ÿ› Steps that have an entry animation should now reliably be positioned where intended.

๐Ÿ› Updated our Segment integration page to more clearly communicate how this integration functions and ensured that Tour data from Chameleon is sent to your Segment workspace.

April 22nd, 2021

Note: Rate limiting controls are now restricted to admins for those accounts which have permissions enabled. Manage your team here.

๐ŸŽ We launched a new menu UI in your Dashboard so you can organize the Tours you care about most and hide all the rest.

  • New menu UI on tables for condensed viewing, filtering and arranging options
  • You can drag and drop tag groups to customize their view
  • Arrange your Experiences by priority, and drag and drop to change priority order
  • Tours can be arranged by tag in list and card view
  • When arranged by tag, you can collapse tag groups

Organize your Tours!

๐ŸŽ See instant previews of how your Experiences will look in your product when changing positioning. Element and URL rules have also been updated, making it easier to deeply target users based on pages and on-screen elements. Try it in the Builder.

๐ŸŽ Google Authenticator option added to all accounts. Admins can enforce this for their team in Settings.

โœจ You can now adjust the size of the dismiss (text or icon) in your Experiences as well as setting a custom snooze timer for hours, days, or weeks.

๐Ÿ› We fixed a bug on date ranges when viewing Experiences, Chameleon now remembers your choices and updates the chart accordingly.

๐Ÿ› Bug fix on URL matching โ€“ trigger icons should now correctly follow URL matching rules.


April 13th, 2021

โœจ Card view added to Microsurveys and Tooltips: Finding the right Experience has never been easier (visual thinkers โ€“ this oneโ€™s for you). Try card view.

โœจ New positioning options in the Builder: Better UI for positioning your Chameleon Experiences. Easily choose where your messages appear in relation to elements.

๐Ÿ› Microsurvey responses bug fix: Fixed an issue where you would be unable to load more survey responses in the Dashboard.

๐Ÿ› Microsurveys comments bux fix: Fixed an issue where it was difficult to adjust the dismiss text in the comments step of Microsurveys.

๐Ÿ› Buttons styling bug fix We improved the styling of the dismiss and buttons so that certain positioning options no longer cause them to overlap.


March 23rd, 2021

๐ŸŽ New Microsurvey targeting: You can now leverage Microsurvey responses to target more user segments e.g. those who didnโ€™t see/respond to a Microsurvey or those who didnโ€™t give you the response you were looking for.

๐ŸŽ MAUs graph in your Dashboard: Head to your Billing page to see historical data on your MAUs.

๐ŸŽ New Step snooze options: When a user chooses to dismiss an Experience, you can now set a snooze timer for hours, as well as days, weeks, and months.

โœจ Tagging improved for all Experiences: Add, remove, and filter tags for every Experience you create. Do this on an individual basis, or go to your Data Management tab to review and update tags at scale.

โœจ Bulk archive or unarchive events and properties: Additional updates in Data Management to save you time. More on managing your imported data here.

โœจ Builder updates: Adjust the Canvas width incrementally, add blur with a slider, and use keyboard shortcuts to customize text blocks.

๐Ÿ› Title text: There was a bug making it difficult to select and edit title text blocks. This is now resolved.

๐Ÿ› Buttons: Fixed an issue where changes to the currently selected button did not appear in the Builder.

๐Ÿ› Team members: Newly added team members can now immediately be given admin rights. With this fix, team avatars now update more quickly.

๐Ÿ› Dropdown Microsurveys: The width of dropdown Microsurveys was not behaving as expected. This is now resolved.

๐Ÿ› Microsurveys input text: Fixed an issue where comments on Microsurveys were sometimes appearing twice.

๐Ÿ› Tooltips positioning: Resolved a bug where some Tooltips were anchoring to all matching elements instead of the first one in the hierarchy.

Chameleon browser update: We have ended support for Internet Explorer in light of its discontinuation from Microsoft. You can find all of our supported browsers here.

The next branches weโ€™re climbing

Product updates coming your way soonโ€ฆ

  • Arrange your Experiences in the Dashboard by tag or priority, drag and drop to adjust your view, and focus on the Experiences you care about most
  • Adjust the positioning of your Experiences and triggers more quickly with our Builder UI improvements
  • Add buttons and media to Microsurveys and Tooltips
  • Choose between Manual or Timed dismiss options

March 11th, 2021

๐ŸŽ Advanced element matching rules: Choose which elements need to be present or hidden for a Step to appear. You now have more control over when Steps should appear/skip and for how long Chameleon should wait for set elements to appear on screen. Read the guide.

๐Ÿ› Dropdown Microsurveys bug: Resolved an issue where the options in dropdown Microsurveys would still display in the comments step.

๐Ÿ› Step and Tooltip reset fixed: If your Step wanders off-screen, you can bring it back to the center in a click to reset the position.

Tooltips are more powerful than ever!

โœจ Tighter Tooltip hotboxes: The hover area to trigger and interact with Tooltips is now more accurate, so your users will see exactly which tip they need โ€“ even when many are shown on one page.

โœจ Speedier Tooltips: Tooltips now close at the same speed they open which further reduces the risk of overlap. They still have a 'fade' animation so it's clear to your users that their behavior caused the Tooltip to close.

โœจ Improved pointer positioning: Choose whether your pointers center to the canvas body or the target element for better customization.

โœจ Improved trigger icon positioning: Choose whether your trigger icons anchor to the center, left, or right of chosen elements. Useful for Experiences on mobile/responsive browsers where the element changes position.

The next branches weโ€™re climbing

Product updates coming your way soonโ€ฆ

  • Add and remove tags to your Experiences โ€“ then filter by tags in your Dashboard
  • Review your MTUs in the Dashboard
  • Rename/delete your tags in Data Management
  • Archive/unarchive events and properties in bulk

PS. The โ€œWhatโ€™s Newโ€ page has landed in the sidebar of your Dashboard. Follow the sparklesโ€ฆ


February 23rd, 2021

๐ŸŽ Card view for Tours: Finding the right Tour has never been easier (visual thinkers โ€“ this oneโ€™s for you). Sort my Tours by cards.

๐ŸŽ Bulk archiving for Tours: You can now remove all old and irrelevant Tours from your view by archiving them. Start sorting them.

๐ŸŽ Filtering available for all Experiences: Filtering is now available for Tooltips, Launchers, and Microsurveys too so you can quickly view relevant Experiences in your Dashboard.

โœจ Making it easier to get help: Chameleons like to blend in, but our help widget was a bit too camouflaged on the left. The "Get Help" Launcher (built with Chameleon) now lives at the bottom right of your Dashboard.

โœจ Improved loading for Segments: If you are using larger Segments, you can review your segment data even while the total number of users is still loading.

๐Ÿ› Improved Microsurvey analytics: Deleting survey responses will now immediately update Microsurvey stats.

๐Ÿ› Accurate Panels: Builder Panels (e.g. for editing titles, canvas, etc.) remain fixed on your Experience or quickly re-settle into place, even when scrolling.


February 9th, 2021

Organize your Experiences and your team with these latest updates:

๐ŸŽ Tour filtering: Find the Tour you need in seconds โ€“ filter with multiple conditions including name, creator, segments, status, URLs, and/or tags. Try it out in your Dashboard.

๐ŸŽ SAML SSO is out of beta: Keep your Chameleon account organized and safe by managing access via your SSO provider. Send us an email to get set up with this add-on.

โœจ Download CSV files of your Experiences: Choose which columns to display, arrange in the order you want, filter your results, and download your custom CSV straight from your Dashboard.

โœจ unsafe-eval and unsafe-inline no longer required: Chameleon previously required these exceptions within Content Security Policies, but this has now been removed! Learn more about CSPs.


January 27th, 2021

Our chameleons ate a lot of bugs this week, among other updates:

๐ŸŽ Tooltips page in the Dashboard: Review your Tooltips and see performance data from your Dashboard.

๐ŸŽ Release Log: See and share all our product updates, right here as you are now!

๐Ÿ› Emoji show in response data: Less :heart_eyes:, more ๐Ÿ˜. Emoji now appear as expected when you view your Microsurvey responses.

๐Ÿ› Comments Step on Microsurveys now removable: Need feedback in just one click? Microsurveys no longer require a comments Step. Learn more about Microsurvey configuration.

๐Ÿ› Step URL correctly reflected in Sidebar: After releasing multiple URL matching, the Builder summary didnโ€™t correctly reflect the conditions set on the first Step, but this is now fixed.

๐Ÿ› Microsurveys stay in style: Styling set on Microsurveys will apply to all Steps to maintain consistency from one Step to the next.

๐Ÿ› Bug resolved on fixed element Steps: Fixed Steps were scrolling with the page โ€“ this has now been resolved so that these Steps remain sticky.

๐Ÿ› "Click anywhere" bug resolved: There was an issue where "click anywhere" to dismiss or progress in a Tour was not functioning when a lightbox or shroud was used. Now working as expected.



January 19th, 2021

New year, new features. In the last few weeks, we've shipped:

๐ŸŽ Updated UI for Experiences. Review heaps of Microsurvey, Launcher, or Tour data at a glance with larger graphs and custom date ranges. Dig into your data

๐ŸŽ Multiple URL matching conditions. Go deeper with your targeting. You can now add multiple URL conditions e.g. URL contains โ€œhomeโ€ but does not contain โ€œadminโ€. Learn more about URL matching

๐Ÿ› Bug fix for media sources. Fixed an issue where Vimeo and YouTube videos would not preview nor display when added as a media source. Now working as expected. Add media to your Experiences

โœจ Improved Dashboard tables. Choose the columns you want to display and pick the order in which theyโ€™re shown for easy reporting. Set the table ๐Ÿ‘‡

Tables improvements


December, 18th 2020

Your final product update of 2020, this week we released:

๐ŸŽ Mixpanel integration in open beta. Use Mixpanel cohorts to target Chameleon Experiences. Set it up from your Dashboard

๐ŸŽ SAML 2.0 SSO private beta. You can now control access to Chameleon via your SSO provider. Currently in private beta for Growth plan customersโ€”send us a message if youโ€™re interested in learning more.

๐Ÿ› Microsurvey analytics fixes. Better pagination of responses, responses listed in the table now appear as per date-range set, and short-code emoji :blush: now show as emoji ๐Ÿ˜Š View your analytics

โœจ Team management improvements. Admins can now make changes in bulk to team membersโ€™ roles. Review and update your team


December, 11th 2020

This week we shipped:

๐ŸŽ Dropdown Microsurveys. More options, multi-select, and randomization options. Give it a go

๐ŸŽ Updated HubSpot integration. More reliable and effective. Target static and dynamic HubSpot user lists with Chameleon. Set up the integration

๐ŸŽ New webhooks. Send real-time data when Tours are started, exited, or buttons clicked. See developer docs (limited to Chameleon Growth plans)

๐ŸŽ Account picker. You can now have multiple Chameleon accountsโ€”great for separating data, styles, and access. Growth plans add-on. Interested? Send us a message and we can help set you up.


December, 4th 2020

Your espresso shot of key product updates to stay in the loop. This week we shipped:

๐ŸŽ Slack integration. Choose Microsurvey responses to share with your teamโ€”now out of beta. Set up the integration

โœจ New Builder settings. Turn on Experiences for mobile devices, allow HTML in Steps, and disable custom code. Enable new settings

โœจ DPA available to sign. We updated our agreement to include Model Clauses and conform with the demise of the US-EU Privacy Shield. Email us to sign a DPA together

Effective engagement, made easy.