What's new at Chameleon?

Feature updates, bug fixes, and improvements to make onboarding delightful

🎁 New features
✨ Product improvements
πŸ› Bug fixes

May 4th, 2021

✨ Fine-tune your Rate Limiting: Rate Limiting can now be adjusted in 1, 2, and 4 hourly increments, in addition to our previous settings of daily, weekly, monthly, quarterly, half-year, and yearly. For Growth plan accounts with Roles in place, now only admins will be able to adjust Rate Limiting controls. Learn more about Rate Limiting.

✨ Office hours with Pulkit: Starting May 12th, we’ll be hosting a weekly Q&A session with our CEO and Co-founder, Pulkit – exclusively for Chameleon customers. It’s your chance to discover the best ways to leverage our products, learn more about recent updates, discuss our roadmap, debate the best reptiles 🦎, or anything else. Add office hours to your calendar.

✨ NB - Segments are moving to the Dashboard: This will give you a wider view of all your users and more intuitive tools to quickly create and manage your segments. See what it will look like.

πŸ› The font size of the title and body copy should now correctly change independently.

πŸ› Corrected how Markdown should render in Launcher links. You can use headers, bold and italic to customize your Launcher links.

πŸ› Dismissing a Microsurvey at the comments step should no longer trigger the "Thank you" step. πŸ› Removing a component (e.g. a shroud) from any survey step should now correctly remove it from all other steps in the Microsurvey.

πŸ› Fixed an issue where data charts for NPS surveys would disappear when a custom date range was chosen.

πŸ› Steps that have an entry animation should now reliably be positioned where intended.

πŸ› Updated our Segment integration page to more clearly communicate how this integration functions and ensured that Tour data from Chameleon is sent to your Segment workspace.

April 22nd, 2021

Note: Rate limiting controls are now restricted to admins for those accounts which have permissions enabled. Manage your team here.

🎁 We launched a new menu UI in your Dashboard so you can organize the Tours you care about most and hide all the rest.

  • New menu UI on tables for condensed viewing, filtering and arranging options
  • You can drag and drop tag groups to customize their view
  • Arrange your Experiences by priority, and drag and drop to change priority order
  • Tours can be arranged by tag in list and card view
  • When arranged by tag, you can collapse tag groups

Organize your Tours!

🎁 See instant previews of how your Experiences will look in your product when changing positioning. Element and URL rules have also been updated, making it easier to deeply target users based on pages and on-screen elements. Try it in the Builder.

🎁 Google Authenticator option added to all accounts. Admins can enforce this for their team in Settings.

✨ You can now adjust the size of the dismiss (text or icon) in your Experiences as well as setting a custom snooze timer for hours, days, or weeks.

πŸ› We fixed a bug on date ranges when viewing Experiences, Chameleon now remembers your choices and updates the chart accordingly.

πŸ› Bug fix on URL matching – trigger icons should now correctly follow URL matching rules.


April 13th, 2021

✨ Card view added to Microsurveys and Tooltips: Finding the right Experience has never been easier (visual thinkers – this one’s for you). Try card view.

✨ New positioning options in the Builder: Better UI for positioning your Chameleon Experiences. Easily choose where your messages appear in relation to elements.

πŸ› Microsurvey responses bug fix: Fixed an issue where you would be unable to load more survey responses in the Dashboard.

πŸ› Microsurveys comments bux fix: Fixed an issue where it was difficult to adjust the dismiss text in the comments step of Microsurveys.

πŸ› Buttons styling bug fix We improved the styling of the dismiss and buttons so that certain positioning options no longer cause them to overlap.


March 23rd, 2021

🎁 New Microsurvey targeting: You can now leverage Microsurvey responses to target more user segments e.g. those who didn’t see/respond to a Microsurvey or those who didn’t give you the response you were looking for.

🎁 MAUs graph in your Dashboard: Head to your Billing page to see historical data on your MAUs.

🎁 New Step snooze options: When a user chooses to dismiss an Experience, you can now set a snooze timer for hours, as well as days, weeks, and months.

✨ Tagging improved for all Experiences: Add, remove, and filter tags for every Experience you create. Do this on an individual basis, or go to your Data Management tab to review and update tags at scale.

✨ Bulk archive or unarchive events and properties: Additional updates in Data Management to save you time. More on managing your imported data here.

✨ Builder updates: Adjust the Canvas width incrementally, add blur with a slider, and use keyboard shortcuts to customize text blocks.

πŸ› Title text: There was a bug making it difficult to select and edit title text blocks. This is now resolved.

πŸ› Buttons: Fixed an issue where changes to the currently selected button did not appear in the Builder.

πŸ› Team members: Newly added team members can now immediately be given admin rights. With this fix, team avatars now update more quickly.

πŸ› Dropdown Microsurveys: The width of dropdown Microsurveys was not behaving as expected. This is now resolved.

πŸ› Microsurveys input text: Fixed an issue where comments on Microsurveys were sometimes appearing twice.

πŸ› Tooltips positioning: Resolved a bug where some Tooltips were anchoring to all matching elements instead of the first one in the hierarchy.

Chameleon browser update: We have ended support for Internet Explorer in light of its discontinuation from Microsoft. You can find all of our supported browsers here.

The next branches we’re climbing

Product updates coming your way soon…

  • Arrange your Experiences in the Dashboard by tag or priority, drag and drop to adjust your view, and focus on the Experiences you care about most
  • Adjust the positioning of your Experiences and triggers more quickly with our Builder UI improvements
  • Add buttons and media to Microsurveys and Tooltips
  • Choose between Manual or Timed dismiss options

March 11th, 2021

🎁 Advanced element matching rules: Choose which elements need to be present or hidden for a Step to appear. You now have more control over when Steps should appear/skip and for how long Chameleon should wait for set elements to appear on screen. Read the guide.

πŸ› Dropdown Microsurveys bug: Resolved an issue where the options in dropdown Microsurveys would still display in the comments step.

πŸ› Step and Tooltip reset fixed: If your Step wanders off-screen, you can bring it back to the center in a click to reset the position.

Tooltips are more powerful than ever!

✨ Tighter Tooltip hotboxes: The hover area to trigger and interact with Tooltips is now more accurate, so your users will see exactly which tip they need – even when many are shown on one page.

✨ Speedier Tooltips: Tooltips now close at the same speed they open which further reduces the risk of overlap. They still have a 'fade' animation so it's clear to your users that their behavior caused the Tooltip to close.

✨ Improved pointer positioning: Choose whether your pointers center to the canvas body or the target element for better customization.

✨ Improved trigger icon positioning: Choose whether your trigger icons anchor to the center, left, or right of chosen elements. Useful for Experiences on mobile/responsive browsers where the element changes position.

The next branches we’re climbing

Product updates coming your way soon…

  • Add and remove tags to your Experiences – then filter by tags in your Dashboard
  • Review your MTUs in the Dashboard
  • Rename/delete your tags in Data Management
  • Archive/unarchive events and properties in bulk

PS. The β€œWhat’s New” page has landed in the sidebar of your Dashboard. Follow the sparkles…


February 23rd, 2021

🎁 Card view for Tours: Finding the right Tour has never been easier (visual thinkers – this one’s for you). Sort my Tours by cards.

🎁 Bulk archiving for Tours: You can now remove all old and irrelevant Tours from your view by archiving them. Start sorting them.

🎁 Filtering available for all Experiences: Filtering is now available for Tooltips, Launchers, and Microsurveys too so you can quickly view relevant Experiences in your Dashboard.

✨ Making it easier to get help: Chameleons like to blend in, but our help widget was a bit too camouflaged on the left. The "Get Help" Launcher (built with Chameleon) now lives at the bottom right of your Dashboard.

✨ Improved loading for Segments: If you are using larger Segments, you can review your segment data even while the total number of users is still loading.

πŸ› Improved Microsurvey analytics: Deleting survey responses will now immediately update Microsurvey stats.

πŸ› Accurate Panels: Builder Panels (e.g. for editing titles, canvas, etc.) remain fixed on your Experience or quickly re-settle into place, even when scrolling.


February 9th, 2021

Organize your Experiences and your team with these latest updates:

🎁 Tour filtering: Find the Tour you need in seconds – filter with multiple conditions including name, creator, segments, status, URLs, and/or tags. Try it out in your Dashboard.

🎁 SAML SSO is out of beta: Keep your Chameleon account organized and safe by managing access via your SSO provider. Send us an email to get set up with this add-on.

✨ Download CSV files of your Experiences: Choose which columns to display, arrange in the order you want, filter your results, and download your custom CSV straight from your Dashboard.

✨ unsafe-eval and unsafe-inline no longer required: Chameleon previously required these exceptions within Content Security Policies, but this has now been removed! Learn more about CSPs.


January 27th, 2021

Our chameleons ate a lot of bugs this week, among other updates:

🎁 Tooltips page in the Dashboard: Review your Tooltips and see performance data from your Dashboard.

🎁 Release Log: See and share all our product updates, right here as you are now!

πŸ› Emoji show in response data: Less :heart_eyes:, more 😍. Emoji now appear as expected when you view your Microsurvey responses.

πŸ› Comments Step on Microsurveys now removable: Need feedback in just one click? Microsurveys no longer require a comments Step. Learn more about Microsurvey configuration.

πŸ› Step URL correctly reflected in Sidebar: After releasing multiple URL matching, the Builder summary didn’t correctly reflect the conditions set on the first Step, but this is now fixed.

πŸ› Microsurveys stay in style: Styling set on Microsurveys will apply to all Steps to maintain consistency from one Step to the next.

πŸ› Bug resolved on fixed element Steps: Fixed Steps were scrolling with the page – this has now been resolved so that these Steps remain sticky.

πŸ› "Click anywhere" bug resolved: There was an issue where "click anywhere" to dismiss or progress in a Tour was not functioning when a lightbox or shroud was used. Now working as expected.



January 19th, 2021

New year, new features. In the last few weeks, we've shipped:

🎁 Updated UI for Experiences. Review heaps of Microsurvey, Launcher, or Tour data at a glance with larger graphs and custom date ranges. Dig into your data

🎁 Multiple URL matching conditions. Go deeper with your targeting. You can now add multiple URL conditions e.g. URL contains β€œhome” but does not contain β€œadmin”. Learn more about URL matching

πŸ› Bug fix for media sources. Fixed an issue where Vimeo and YouTube videos would not preview nor display when added as a media source. Now working as expected. Add media to your Experiences

✨ Improved Dashboard tables. Choose the columns you want to display and pick the order in which they’re shown for easy reporting. Set the table πŸ‘‡

Tables improvements


December, 18th 2020

Your final product update of 2020, this week we released:

🎁 Mixpanel integration in open beta. Use Mixpanel cohorts to target Chameleon Experiences. Set it up from your Dashboard

🎁 SAML 2.0 SSO private beta. You can now control access to Chameleon via your SSO provider. Currently in private beta for Growth plan customersβ€”send us a message if you’re interested in learning more.

πŸ› Microsurvey analytics fixes. Better pagination of responses, responses listed in the table now appear as per date-range set, and short-code emoji :blush: now show as emoji 😊 View your analytics

✨ Team management improvements. Admins can now make changes in bulk to team members’ roles. Review and update your team


December, 11th 2020

This week we shipped:

🎁 Dropdown Microsurveys. More options, multi-select, and randomization options. Give it a go

🎁 Updated HubSpot integration. More reliable and effective. Target static and dynamic HubSpot user lists with Chameleon. Set up the integration

🎁 New webhooks. Send real-time data when Tours are started, exited, or buttons clicked. See developer docs (limited to Chameleon Growth plans)

🎁 Account picker. You can now have multiple Chameleon accountsβ€”great for separating data, styles, and access. Growth plans add-on. Interested? Send us a message and we can help set you up.


December, 4th 2020

Your espresso shot of key product updates to stay in the loop. This week we shipped:

🎁 Slack integration. Choose Microsurvey responses to share with your teamβ€”now out of beta. Set up the integration

✨ New Builder settings. Turn on Experiences for mobile devices, allow HTML in Steps, and disable custom code. Enable new settings

✨ DPA available to sign. We updated our agreement to include Model Clauses and conform with the demise of the US-EU Privacy Shield. Email us to sign a DPA together

Effective engagement, made easy.