Companies should invest almost as much in onboarding as in the main product. Sometimes more.
MAUs refers to monthly active users, which we calculate as the number of people (represented by their unique user ID) that visit any page on which your Chameleon code snippet is installed, within the past month.
We use this as part of our pricing, because we track all your active users to enable us to show the right tour to the right person. Therefore our costs are proportional to your number of users, and we hope to provide you more value as your active user base grows.
You can try Chameleon for free by signing-up and using our Chrome extension to build and preview tours on your site. There is no time limit for this, and whenever you’re ready to activate your guidance, you can proceed with purchasing a plan or contacting us for a quote.
We would be sad to see you go, and if there is nothing we can do to persuade you to stay then you’re welcome to cancel at any time, and you won’t be billed for the subsequent period. If you’re unhappy at any stage please let us know and we will try to solve any issues you’re having.
No, you can start building tours with the Chameleon Chrome Extension, without a developer. To activate any guidance live, you will need to implement the Chameleon code snippet into the codebase of your site, for which you may need a developer.
Building in-house will allow you to make a fully custom and integrated experience. However it might be difficult to continually iterate and improve this, or create variants for different user groups.
Teams often underestimate how expensive it is to rely on engineering resources, but you can estimate this using this build vs. buy calculator.
The benefits of using Chameleon include how quickly you can begin to help users, automatically collecting data to optimize your guidance, and a solution that gets better with time!