Empower your team to drive product success
A suite of products for user onboarding, feature launches and continuous feedback
Surveys
Tooltips
Tours
Launchers
Compare Plans
You get a lot more with Chameleon.
See the detailed plan differences below.
| Plan Features |
Startup
|
Growth
|
|---|---|---|
|
Account
|
||
|
Seats
How many users you can have on your account
|
Unlimited
|
Unlimited
|
|
Terms
T&Cs, contracts and SLAs
|
Standard
|
Customized
|
|
Billing cycle
Startup requires credit card; Growth includes invoices paid by ACH
|
Monthly
|
Annual
|
|
User Permissions
Restrict who can publish Experiences live
|
||
|
Advanced Security
Custom infosec questionnaires, SAML 2.0 SSO (coming soon)
|
||
|
Patterns and Design
|
||
|
Flows, Walkthroughs, Guides and Tutorials
|
||
|
Help, Info, Hotspot, Beacon, Labels and more styles
|
||
|
NPS, CSAT, CES, Opt-in and custom feedback types
|
5
|
Unlimited
|
|
Checklists, Help Widgets, Notifications Center etc.
|
1
|
Unlimited
|
|
Custom CSS
Set specific styling or themes for any individual or group of Experiences
|
||
|
Targeting & Reporting
|
||
|
Audience Segments
Create target audiences based on a variety of data sources
|
Unlimited
|
Unlimited
|
|
Dynamic Personalization
Change content and styles based on user or account
|
||
|
Sharing Links
Generate unique shortlinks for Tours to share manually
|
||
|
Event Triggering
Show Experiences based on real-time event data
|
||
|
Experience Reporting
Dashboard to view performance of all your Experiences
|
||
|
Show Tours to a randomized subset of users, with full tracking
|
||
|
Conversion tracking (Goals)
Save Goals (such as clicks or pages views) and measure conversion to these
|
Unlimited
|
|
|
Rate Limiting
Set a maximum frequency for which users see Experiences
|
||
|
Integrations
|
||
|
Install with Segment and use Chameleon as a Data Source and Destination
|
||
|
Send data to and get data from Mixpanel, Amplitude, Heap
|
||
|
Send data to Intercom, and open Messenger from a Tour or Launcher
|
||
|
Push Survey responses to your team Slack for greater visibility
|
||
|
Webhooks
Get data from Customer.io, Zapier and others for targeting Experiences
|
||
|
Open APIs
Access to our APIs to upload or download any data
|
||
|
Enterprise CRMs
Hubspot and Salesforce integrations
|
||
|
Support & Services
|
||
|
Help Center
Our extensive knowledge base for self-serve learning
|
||
|
Support
Get help for troubleshooting or issues
|
Email
|
Email & Zoom
|
|
Go-Live Plan
Technical implementation support and hand-holding to go-live quickly
|
||
|
Account manager
Direct point of contact for any issues or questions
|
||
|
Request a Review
Get best practices feedback for any Experience you're building
|
Hidden power under the hood
Functionality to support your unique product
Chameleon is built to operate smoothly inside a wide variety of application environments
Dynamic URLs
Match URLs with partial text, dynamic variables or regular expressions (regex) and enable for multiple subdomains.
Select the right element
Made easy using our point-and-click tool, with adjustment via individual selectors and CSS path.
Shadow DOM; no problem
Chameleon supports nested elements, including within a shadow DOM structure.
Single Page Apps
Show and hide interactions based on page elements and how users act, without page loads or extra code.
Use any framework
We operate regardless of framework, and have customers using Angular, React, Node, Ember and others.
For all browsers
All modern browsers supported for building and viewing Chameleon experiences.
Real-time display
Show experiences instantly based on user data (events or attributes), without requiring page reloads or extra code.
Leverage webhooks
Use incoming webhooks from your backend or other services to trigger experiences or update content.
Nested properties
Use grouped, nested and meta properties to target users based on their company or organization.
Liquid markup
Use dynamic content using variables (based on user data) to display ultra-personalized content at scale.
Anonymous visitors
Use Chameleon before a user signs-up by assigning them a random user ID.
Accessibility compatible
Support for keyboard shortcuts for users to exit or engage within displayed steps on screen.
Mobile friendly
We are responsive and support mobile web, but can also turn off tours to mobile devices by default.
Seamless iframes
Use element targeting and all other functionality within iframes after installation.
SSL security
We maintain robust security standards and use best in class services. Read more here.
Companies should invest almost as much in onboarding as in the main product. Sometimes more.
Pricing FAQs
Answers to common questions
How are MAUs calculated?
MAUs refers to monthly active users, which we calculate as the number of people (represented by their unique user ID) that visit any page on which your Chameleon code snippet is installed, within the past month.
We use this as part of our pricing, because we track all your active users to enable us to show the right tour to the right person. Therefore our costs are proportional to your number of users, and we hope to provide you more value as your active user base grows.
Is there a free trial?
You can try Chameleon for free by signing-up and using our Chrome extension to build and preview tours on your site. There is no time limit for this, and whenever you’re ready to activate your guidance, you can proceed with purchasing a plan or contacting us for a quote.
Can I cancel at any time?
We would be sad to see you go, and if there is nothing we can do to persuade you to stay then you’re welcome to cancel at any time, and you won’t be billed for the subsequent period. If you’re unhappy at any stage please let us know and we will try to solve any issues you’re having.
Do I need a developer to get started?
No, you can start building tours with the Chameleon Chrome Extension, without a developer. To activate any guidance live, you will need to implement the Chameleon code snippet into the codebase of your site, for which you may need a developer.
How does this compare to building in-house?
Building in-house will allow you to make a fully custom and integrated experience. However it might be difficult to continually iterate and improve this, or create variants for different user groups.
Teams often underestimate how expensive it is to rely on engineering resources, but you can estimate this using this build vs. buy calculator.
The benefits of using Chameleon include how quickly you can begin to help users, automatically collecting data to optimize your guidance, and a solution that gets better with time!