Intelligent Adaptation

SaaS companies today rely on free trials to generate leads and hope 🤞 to convert those users into paying customers. If you do t...

Product redesigns are never easy: While your developers and designers are taking your product apart and putting it back togethe...

When building great products, sometimes less is more. Removing a feature focuses your team, allows you to prioritize, and spend...

Often it is assumed that user onboarding is the designer's job. This might make sense if you believe that good onboarding is on...

Learning from our fundraising approach When in the middle of fundraising, it's easy to start thinking ahead. The schedule can ...

Why Your Help Content is Creating a UX Problem Great customer support involves providing the right information at the right ti...

“User onboarding” does not mean what you think it means. The term gets thrown around a lot in the software world, but has vary...

The first page you see after signing up for Instagram is empty. Other profiles are bursting with photos, likes and comments, bu...

The Apple retail store on 5th Avenue in New York City is designed to feel like an underground clubhouse. Architect Peter Bohli...

Like many startups, we use Slack for sharing updates, water cooler conversation, and the /giphy command. But as a small, remote...

Companies are understandably excited to tell the world when they push new features. New developments can take months and they a...

Our job at Chameleon is to think about user onboarding all the time. A massive amount of churn occurs in the onboarding phase o...

Lesson 1: Get buy in from the team A new user's first product experience has substantial implications on whether they will bec...

Originally published on the InVision blog here. Leading designers and product thinkers agree that first-time user experience i...

My story As the sun went down over the Camarillo Springs retirement home villas my 9 year old daughter Addy and I encountered...

Find out how LinkedIn teaches their users how to use their powerful (and sometimes overwhelming) business networking application.

Pinterest recently update their first time user experience, we were all really impressed. Check out what's changed and how they are teach...

How do you onboard users? Is it just email? Do you use Intercom? Does your product have tooltips? Effective onboarding utilize...

Product tours can be very effective in guiding users towards their "aha" moment, or in showcasing high-value features that are ...

User action is down to 3 simple things To avoid generating boredom, let’s review why people do stuff: BJ Fogg explains that be...

1. Know the true cost of attending Cash cost (tickets, travel, accommodation) + time cost (your total cost to the company — us...

Chameleon's native integration with Segment.com is now live. If you're already a Segment customer try it here. Segment is a pl...

Ideas are amazing, but they’re also really boring — when they stay as ideas. I’ve heard so many pitches (often as a bystander) ...

Recently I was helping a company improve their product’s user onboarding; I saw the design below and was like 😱 . The dark gre...

It's a big day here at Chameleon, both Pulkit and Brian have worked incredibly hard over the last 12 months building and testin...

Adding customers to Slack can be hugely beneficial in many ways, and we recommend other early-stage product teams do so too. Th...

We've just walked off-stage from Launch festival where we pitched Chameleon to hundreds of our startup peers and journalists. ...

We just launched PageGauge.io — designed and built in a one-day hackathon, across San Francisco, Portland, Vancouver and London...

Many of the world’s greatest scientific breakthroughs were down to serendipity — finding success unexpectedly. Startups have al...

When a user first signs up for a complex app or SaaS product, a good onboarding experience is invaluable. Onboarding tools may ...

As I walked the floor at TechCrunch Disrupt I thought, what makes people stop at one startup’s booth versus another? What is it...

For three and a half months, I was in charge; I drove everything but the building of our product — customer development, market...

Most would agree that working for a startup is an exciting / stressful / fun / scary experience, and yes, all those emotions ca...

Her IS the future of interfaces and products Approach users as you would people The Notification Problem (getting permission ...

Recently while interviewing a designer for Chameleon I was riled up when he casually self-confessed “of course great products s...

You can’t learn to ride a bike by watching a video. You learn to ride a bike by riding a bike. If you’re lucky, you’ll be balan...

User onboarding is an essential process that teaches your users how to be successful with your product. It’s the key to complet...

Written to help you design a better UX for your product, thereby improving user engagement and loyalty. Follow-up to: “Why eve...

Icons from Google’s design language ‘Material Design’ that’s aims to provide a more consistent UI across applications Onboardi...