Use Cases

Upsell and Cross-Sell

Promote other plans and product to existing customers.

Used by
  • Icons 300Sales
  • Icons 100Customer Success
  • Tailor copy to user persona
    Focus the content of your product tour to reference the key needs and desires of each user persona within your product.
  • Keep it simple
    Avoid too many details and focus on 1-2 key benefits to drive the decision. Instead, offer a conversation or redirect to more information.
  • Trigger tour after success
    Prompt a user to upgrade after a successful experience using your product, while you still have their attention and goodwill.

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