Use Cases

Upsell and Cross-Sell

Promote other plans and product to existing customers.

Used by
  • Icons 300Sales
  • Icons 100Customer Success

How to use Chameleon to upsell and cross-sell

  • Tailor copy to user persona
    Focus the content of your product tour to reference the key needs and desires of each user persona within your product.
  • Keep it simple
    Avoid too many details and focus on 1-2 key benefits to drive the decision. Instead, offer a conversation or redirect to more information.
  • Trigger tour after success
    Prompt a user to upgrade after a successful experience using your product, while you still have their attention and goodwill.

Integrations

More powerful alongside

Amplitude
Target users that are reaching the limit of their usage or are well qualified based on your Amplitude behavioral cohorts.
Calendly
Schedule a sales conversation directly within the product, to avoid noisy scheduling emails that cause drop-off.
Custom JS
Run custom code from a step button to automatically upgrade plans in a frictionless and seamless manner.