Leon's Library

Onboarding is the new website conversion, and needs to continually improve.

Your "first mile" must not only get consistently better but also must consistently change.

Key lessons from the user onboarding of 50+ tech companies in the SaaS space.

Best practices for evaluating onboarding’s effect on a customer’s long-term relationship.

A 21-step checklist of techniques to review when building user onboarding.

Learn about Google's HEART Framework and how they measure user experience.

Product interfaces should evolve for each user based on their usage.

The problem is that we often neglect to design the beginning until the very end.

A more comprehensive way to activate users, including pre-signup improvements.

User onboarding is an evolving quality and cannot just be shipped and forgotten.

Some all-too-common user onboarding mistakes that may be damaging your business.

Some tips & tricks to remove barriers to the "Aha" moment used by StatusPage.io

Sometimes adding friction can increase the long-term value of the users it attracts.

Improving activation by focussing on the wow moment.

7 trends for effective onboarding, with examples from Quora, Pinterest, Dropbox and others.

Key tactics to make players feel a sense of "Development & Accomplishment".

Long list of growth hacks to improve user activation.

Example of best practices in creating user onboarding across web and mobile.