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Ahrefs Cancellation Flow

Ahrefs pushes the option of contacting support before a user cancels their plan. Delivered via a modal which triggers the chat widget

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More Modal examples

Modal triggered from the account deletion page addressing high churn rates amid COVID-19.

Dynamic modal leveraging usage data to emphasize what is lost when the subcription is cancelled. Triggered...

Multi-step walkthrough that introduces the new control panel UI and highlights new features.

Modal tour with pre-filled information to make feature adoption easier

Modal helping users to understand the scope and flexibility of a core feature.

Onboarding modal to introduce users to a core feature, with an example that shows off mobile compatibility