No - people usually underestimate how expensive it is to use engineering resources. You can assess this for your team by using this build vs. buy calculator. We have also found that in-house onboarding is not optimized or regularly updated, leaving a sub-optimal user experience.
At this stage we are web-only and browser based, and will provide support for Chrome, Firefox, Safari and Internet Explorer (9 onwards) which account for almost 95% of market share.
With Chameleon you save time for your engineers to focus on building core product. Non-technical people can comfortably use the tool, and iterate without waiting on release cycles and deployments. We also have built in analytics, user segmentation and testing to enable you to create the best personalized experience for your users.
Tour steps are typically linked to a URL and sometimes a specific element. You can change parts of your page and the tour will remain functional unless that URL or element disappears. In that case that step simply won’t show and we’ll alert you about this.
Our most common use case is for first-time users to see a tour once. We also support showing variations of these tours to different groups of users (depending on their needs) or running A/B tests by randomizing which version we show.
Our Business Plan will allow you to segment tours to your users in a number of ways: by number of visits, by specific user actions, or by different customer types. For pricing, please contact us at firstname.lastname@example.org.
Yes; it’s as simple as any adding a few lines of code in your
<head> tag, similar to how an analytics tools (such as Mixpanel and KISSmetrics) operate. To show variations of your tour by user group you can send us properties on which you would like to create segments. You can read more about this in our developer docs
Only administrators (you and those you authorize can see the Tour Builder) will be able to see it when logged in to your own app. It won’t be visible to any visitors on your site or app.
We will provide you with analytics of the tours you make live in your site or app. You can export this data to .csv or .xls. We are also working on a Data API to enable you to integrate with your analytics service of choice. We will let you know as soon as this is ready.
Yes, you can try Chameleon by building as many tours as you like for free. However these will only be viewable to you; once you’re happy and ready to show users (and make a tour live), we ask that you sign up for a paid plan. If you have any questions please feel free to email us at email@example.com
We would be sad to see you go, and if there is nothing we can do to persuade you to stay then you’re welcome to cancel at any time, and you won’t be billed for subsequent months. If you’re unhappy at any stage please let us know and we will try to solve any issues you’re having.
Use Chameleon to easily build and optimize your product tours