Chameleon Blog

Understand what frustrates your users - and fix the root of the problem.

How to find the best fit PQL engagement strategy for your company culture.

Combine self-service help and automated support to focus on the requests that matter most.

Receive continuous feedback and high response rates by leveraging these best practices for in-product user...

If you think user onboarding means giving new users a product walkthrough, then you’ve got it wrong. Instead, employ self-service product discovery to drive better user engagement and product success.

How do you make the most of your product surveys? By ensuring they're delivered in-app, at exactly the...

Engineering as marketing is the concept of bringing extra value to current and potential customers by giving them useful tools at little to no extra cost, while promoting your main product or service.

A step-by-step guide to mapping your customer journey, complete with real-life example processes, and a...

We're all familiar with the Five Languages of Love; but what can this framework tell us about building SaaS growth?

Make user feedback and qualitative data useful by leveraging these modern user survey best practices

Proven examples of growth-driven SaaS marketing which you can replicate

What this important tweak to one of the world's biggest apps means for Product teams

Learn how to use a product launch plan to get your teams on the same page, communicate with users, and...

This new report reveals the benchmarks and best practices behind Product Tours, with unique data

NPS is one of the most important KPIs for Product and Customer Success. But how do you ensure high response...

How to go beyond NPS to obtain user input that creates a better product

A mix of product tours, live chat and documentation enable user onboarding. Here's how to set that up.

Get the right prompts to the right users to boost adoption, retention, and revenue

Eight factors to consider for SaaS welcome emails - with examples

A history of self-serve support, and a look at the replacements for old school docs

An analysis and history of tools that empower product-led growth

David, VP Partnerships at Heap interviews Pulkit, Co-founder & CEO at Chameleon

A look at how top products convert, retain, and engage users (and how you can do the same).

A clearer definition, with examples, to help frame your approach to user onboarding

A reference guide for the best tools for Product Marketers

How to reduce user frustration and the strain on your support team.